N900 Survey

User Experience

Creating a good user experience is the basis of our design. We would like to know how does it feel to be a user of the N900.

1. Do you agree with the following statements?

1 = strongly disagree - 7 = strongly agree. Choose 0 if you cannot evaluate the issue.

I am completely satisfied with this product, taking everything into account, including how it looks, feels and works.

It is easy to get what is needed done quickly.

Using this device is enjoyable.

I can always rely on this product to work as it should.

The UI is enjoyably good looking.

2. Do you agree with the following statements? Personalization.

1 = strongly disagree - 7 = strongly agree. Choose 0 if you cannot evaluate the issue.

It is easy to personalise the device for me.

Personalising this device for me was an enjoyable experience

It is easy to download and use new wallpapers.

3. Do you agree with the following statements? Time management.

1 = strongly disagree - 7 = strongly agree. Choose 0 if you cannot evaluate the issue.

It is easy to manage my time with this device (e.g. clock, calendar, alarms)

Managing my time is an enjoyable experience with this device.

4. Do you agree with the following statements? Connecting to people.

1 = strongly disagree - 7 = strongly agree. Choose 0 if you cannot evaluate the issue.

It is easy to be connected to people with this device.

Making and receiving calls is easy.

When receiving or making a phone call, the visual feedback makes it a delightful experience.

Messaging is easy (e.g. SMS, e-mail, chat)

Messaging is an enjoyable experience with this device.

5. Do you agree with the following statements? Media.

1 = strongly disagree - 7 = strongly agree. Choose 0 if you cannot evaluate the issue.

It is easy to use camera and video camera (e.g. take, watch and share pictures and videos)

It is easy to share photos.

It is easy to download music to my phone.

It is easy to share music to another device.

It is easy to manage music and to listen to it.

Using this as a media device (camera, video, music) is enjoyable.

Browsing the web is easy.

Browsing the web is enjoyable with this device.

I enjoyed playing the games that came with the phone.

Using Maps is easy.

Using Maps is an enjoyable experience with this device.

It is easy to download and install applications.

6. Do you agree with the following statements? Physical experience.

1 = strongly disagree - 7 = strongly agree. Choose 0 if you cannot evaluate the issue.

It is easy to use the keys, buttons or touch screen.

It is easy to use moving parts (e.g. memory card, SIM card, battery, cables, headsets)

Holding this device and looking at it feels enjoyable.

The physical controls feel reliable.

7. Are there any additional comments related to the Nokia N900 that you’d like to make? Application or feature wishes, problems, etc?

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User Experience

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